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Five Ways in Which Patients Stunt Your Practice Growth

Practice Management

By Kyli Gray

Bad patient habits can mean either a habit that we allow our patients to form or ones that we subject onto our patients. Both of these can negatively ...

Embracing Coronavirus Change for the Future of Our Practice

Practice Management

By Sara Frye, OD, MPH, FAAO

The coronavirus pandemic sure has shaken our society as a whole. One day, we’re flourishing and the next, we’re shut down! Now that we&rsq ...

Leadership Soft Skills for a Successful Vision Care Practice

Practice Management

By Keli O'Connor, COMT, ABOC

Leadership, especially in healthcare, is not for the faint of heart. It requires a multitude of different skills and attributes, many of which are not ...

Interdisciplinary Eye Care: Increase Patient Satisfaction and Boost Revenue

Practice Management

By Keli O'Connor, COMT, ABOC

Eyes are unimaginably complex. Within one small organ, numerous fine layers are performing various functions in harmony with one another to form the i ...

How Cross-Training Can Supercharge Your Practice's Talent Pool

Practice Management

By Keli O'Connor, COMT, ABOC

The cost of hiring a new employee is high. Employers can spend thousands of dollars bringing in new clerical staff, opticians, and technicians. It&rsq ...

Top Questions to Ask Before You Hire an Optometry Practice Consultant

Practice Management

By Kate Gettinger, OD

In the world of optometry practice, a lot of times it can feel like sink or swim. The market is driving optometrists to find new, innovative ways to p ...

5 Be’s of Employee Engagement

Practice Management

By Gerard Johnson, M.S.

What does employee engagement mean to you? Is it having “satisfied” employees who clock in on time every day and work 9 to 5 every day wit ...

The Dreaded Employee Review Process

Practice Management

By Ian Davies, OD

We know that reviews are important. Every management course that you’ll ever go on will tell you how important they are, and every book ever pub ...

Holiday Play to Reduce Stress and Improve Workplace Communication

Practice Management

By Gerard Johnson, M.S.

The holiday season can be the most stressful time of the year for many people. Then 2020 arrived; stressors multiplied tenfold. If we add up all the s ...

Data-Driven Improvements for Your Vision Care Practice

Practice Management

By Austin Stone

Do you know the beauty of being mostly digital in the healthcare field? It is access to unlimited data points created each day. Although this data can ...