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Training and Development in Your Eyecare Practice

Practice Management

By Keli O'Connor, COMT, ABOC

Training and development are essential to any organization. In eyecare, a well-trained staff is needed to run an office efficiently. Assistants and op ...

We've Tried That Before: Introducing Change to Staff

Practice Management

By Ian Davies, OD

So, 2020 wasn’t quite the year of vision that you had hoped for, but at least you have had plenty of time to catch up on reading. That pile of j ...

The Silver Lining: Contact Lens Opportunities During COVID

Practice Management

By Kate Gettinger, OD

Let’s face it: COVID-19 hasn’t directly helped many optometry businesses. Mandatory shutdowns meant numerous lost days of business, while ...

Promoting Lens Upgrades to Boost Optical Profits

Practice Management

By Mary Hollis Stuck

It has long been said that optical sales make up the majority of the profits in most optometric practices. Based on a 2018 article in Optometry Times, ...

How to Achieve Team Accountability with ARCC

Practice Management

By Gerard Johnson, M.S.

We were forced to make some tough choices in 2020 and our employees endured everything from fear of losing their jobs to fear of losing their lives. I ...

Conflict Management: How to Maintain the Peace and Profits

Practice Management

By Austin Stone

Is office conflict a major point of contention in your role? One of our key leadership roles is managing multiple personalities that come to work each ...

How to Reduce Eye Care Practice Cancellations, Reschedules and No-Shows

Practice Management

By Eleni Karayeva

No-shows come at a price. While no eye care practice can be fully immune to them, there are ways to minimize the impact of no-shows on your practice. ...

Community Connections: Get Involved and Grow Your Practice

Practice Management

By Mary Hollis Stuck

Times are tough during a global pandemic. While some types of normalcy appear to be on the rise, our communities and businesses are still suffering in ...

How to Identify Substance Abuse in Employees

Practice Management

By Kate Gettinger, OD

Being able to spot the signs of addiction in the workplace can be beneficial, both for workplace productivity but also from a public health standpoint ...

Top 5 Eyewear Trends Going into Summer 2021

Practice Management

By Practice Growth

Summer is finally around the corner and there’s no doubt we’re all excited to get out of the house and into some sunshine. It’s time ...