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Leadership Soft Skills for a Successful Vision Care Practice

Practice Management

By Keli O'Connor, COMT, ABOC

Leadership, especially in healthcare, is not for the faint of heart. It requires a multitude of different skills and attributes, many of which are not ...

Five Time Management Tips for Your Eye Care Practice

Practice Management

By Kate Gettinger, OD

As anyone who has ever actively practiced optometry likely knows, what your schedule looks like on paper is often not reflected in reality. We often s ...

How to Attract and Retain Eyecare Staff in a Turbulent Economy

Human Resources

By Eleni Karayeva

With wage expectations going up and inflation rising, businesses are faced with difficulties hiring and retaining their staff. Eye care practices are ...

5 Small Daily Coaching Tips Prevent Big Problems in Your Eyecare Practice

Practice Management

By Gerard Johnson, M.S.

Throughout my many years of training new leaders, I am often asked how I handle big issues as they arise. My answer is simple, coach the small issues ...

How to Build Relationships to Establish Lifelong Patients in Your Practice

Patient Engagement

By Kate Gettinger, OD

Bedside manner means a lot more to patients than you may think. As a low vision specialist, I often find myself in a secondary or tertiary position wi ...

Assessing Eyecare Staff through Personality Testing

Human Resources

By Practice Growth

Whether you are looking to update onboarding or assess for leadership skills among current staff prior to significant changes in your optometry practi ...

Correcting Employee Performance in Your Eye Care Practice: Here's How!

Practice Management

By Practice Growth

Your eye care practice depends on your employees and just one staff member's performance issues can impact operations. Such issues may range from poor ...

Hate Your Old, Clunky EMR? Make the Transition Following This Easy Approach

Health IT

By Austin Stone

In 2014 when the HIPAA laws went into effect, one major component was the need for practices to hold electronic medical records and no longer hold pap ...

Should Your Practice Implement a Fragrance Policy?

Practice Management

By Practice Growth

For everyone, some odors are pleasant and others less agreeable. Where odors lie along that spectrum is likely a bit different between any given two i ...

How to Start the Inclusion and Diversity Conversation in your Practice

Practice Management

By Gerard Johnson, M.S.

You looked at the landscape of your organization and you have come to the realization that there is work that needs to be done to make your office a t ...