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Avoid Common Pitfalls with Your Job Offer Letter

Human Resources

By Practice Growth

While finding an employee with the right skills and background can be a challenge in itself, a key part in sealing the deal is the job offer letter. A ...

The Perils of Improper Training in Eye Care

Human Resources

By Keli O'Connor, COMT, ABOC

Optometric and ophthalmic assistants and technicians are an essential part of any eye care office, but eye care is one of the few fields in healthcare ...

Conflict Management: How to Maintain the Peace and Profits

Practice Management

By Austin Stone

Is office conflict a major point of contention in your role? One of our key leadership roles is managing multiple personalities that come to work each ...

When Poor Employee Job Performance is Linked to Depression

Human Resources

By Kate Gettinger, OD

As an employer, we always want our employees to be productive and efficient. An employee’s job performance can be tied to a lot of factors, incl ...

Mutually Beneficial: Setting Employee Objectives

Human Resources

By Ian Davies, OD

I’ve written before about the “Dreaded Review”. The review is an assessment of your staff’s performance. If you are going to r ...

The Secret to Happy Employees: Engagement

Human Resources

By Mary Hollis Stuck

They say good help is hard to find, and that may be true. However, more importantly, once you find good help, it’s important you focus on how to ...

Your Employee Has COVID – Now What?

Financial

By Mary Hollis Stuck

With the virus COVID-19 still surging through the country, it is inevitable that you or someone you know has or will end up catching it. You are takin ...

What to Do If an Employee Tests Positive for COVID-19

Practice Management

By Practice Growth

Despite following best-practices and adhering to public health guidelines, it’s possible that an employee at your practice may contract the nove ...

Promoting Lens Upgrades to Boost Optical Profits

Practice Management

By Mary Hollis Stuck

It has long been said that optical sales make up the majority of the profits in most optometric practices. Based on a 2018 article in Optometry Times, ...

Training and Development in Your Eyecare Practice

Practice Management

By Keli O'Connor, COMT, ABOC

Training and development are essential to any organization. In eyecare, a well-trained staff is needed to run an office efficiently. Assistants and op ...