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The Dreaded Employee Review Process

Practice Management

By Ian Davies, OD

We know that reviews are important. Every management course that you’ll ever go on will tell you how important they are, and every book ever pub ...

Implement a Staffing Strategy to Hire More Effectively

Human Resources

By Keli O'Connor, COMT, ABOC

Heterogeneity is a key component in the success of an organization. Those of different backgrounds contribute new ideas and ways of thinking to what m ...

How to Achieve Team Accountability with ARCC

Practice Management

By Gerard Johnson, M.S.

We were forced to make some tough choices in 2020 and our employees endured everything from fear of losing their jobs to fear of losing their lives. I ...

Red Flags Raised: How to Terminate Employment Legally in Your Eye Care Practice

Human Resources

By Practice Growth

Every ECP hopes that each employee they hire will be a star, capable of helping patients with their needs or selling eyewear products without issues. ...

5 Small Daily Coaching Tips Prevent Big Problems in Your Eyecare Practice

Practice Management

By Gerard Johnson, M.S.

Throughout my many years of training new leaders, I am often asked how I handle big issues as they arise. My answer is simple, coach the small issues ...

How to Support Your Partner Struggling with Mental Illness While Also Managing the Business

Practice Management

By Practice Growth

In a perfect business scenario, partner contributions are all equal. All partners are on the same page about running the practice and what needs to be ...

Best Practices for Checking References in Your Eye Care Practice

Human Resources

By Practice Growth

Effective recruitment and onboarding processes are more complex than meets the eye. While interviews may seem like the meatiest part of the process as ...

Own Your Practice Staff Scheduling: Boost Productivity & Profit

Practice Management

By Eleni Karayeva

Staff scheduling is often a dreaded topic among practice managers. Yes, we’ve all had those stressful days when we had to make a dozen apologies ...

3 Optometry Practice Management Tips to Increase Productivity and Reduce Staff Turnover

Practice Management

By Mary Hollis Stuck

Managing your optometry practice can feel overwhelming, even if you have a management team in place. Unlike other medical practices, you have the adde ...

Correcting Employee Performance in Your Eye Care Practice: Here's How!

Practice Management

By Practice Growth

Your eye care practice depends on your employees and just one staff member's performance issues can impact operations. Such issues may range from poor ...