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Implement a Staffing Strategy to Hire More Effectively

Human Resources

By Keli O'Connor, COMT, ABOC

Heterogeneity is a key component in the success of an organization. Those of different backgrounds contribute new ideas and ways of thinking to what m ...

How to Attract and Retain Eyecare Staff in a Turbulent Economy

Human Resources

By Eleni Karayeva

With wage expectations going up and inflation rising, businesses are faced with difficulties hiring and retaining their staff. Eye care practices are ...

Is There a Perfect Time to Add an Associate Optometrist?

Human Resources

By Courtney Dryer, O.D.

It is difficult for a practice owner to assess the opportune time to hire an associate optometrist. There is not just one practice metric to consider. ...

How to Identify and Manage Fake References in Your Eye Care Practice

Human Resources

By Practice Growth

According to a Society for Human Resources Management poll, 98% of employers check references for employment verification. Still, the majority do not ...

Best Practices for Checking References in Your Eye Care Practice

Human Resources

By Practice Growth

Effective recruitment and onboarding processes are more complex than meets the eye. While interviews may seem like the meatiest part of the process as ...

Helping Eyecare Practices Avoid Sex & Gender Discrimination in the Workplace

Law & Malpractice

By Practice Growth

The Federal Law states that discrimination of any kind is illegal. This could include discrimination against a person for their gender identity, sex, ...

Opticians: Hiring Plans for Higher Sales

Human Resources

By Keli O'Connor, COMT, ABOC

Optical sales are the bread and butter of any eye care practice. While the primary focus of an optometric or ophthalmic group may be to care for and r ...

How to Write a Top-Tier, Professional Eye Care Employee Handbook

Human Resources

By Practice Growth

If you’re opening a new eye care practice for the first time or are looking to revise your employee procedures and rules, you'll need to know ho ...

Outsourced Billing: The Pros and Cons

Billing & Collections

By Mary Hollis Stuck

In this day and age, the staff numbers for an optometric practice will vary greatly. If a practice does mostly routine exams, but has a booming optica ...

Getting Started: Hiring Staff

Practice Management

By Ian Davies, OD

OK, so you have the OD certificate neatly framed, state boards passed, couple of years retail experience under the belt and now it’s time to ope ...