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How to Achieve Team Accountability with ARCC

Practice Management

By Gerard Johnson, M.S.

We were forced to make some tough choices in 2020 and our employees endured everything from fear of losing their jobs to fear of losing their lives. I ...

How to Start the Inclusion and Diversity Conversation in your Practice

Practice Management

By Gerard Johnson, M.S.

You looked at the landscape of your organization and you have come to the realization that there is work that needs to be done to make your office a t ...

Making The Suggestion Box Work in Healthcare

Practice Management

By Practice Growth

Employee suggestion boxes give staff in different roles the opportunity to pioneer changes and improvements within the workplace. Adding a suggestion ...

8 Ways to Bring Joy to Your Practice

Practice Management

By Gerard Johnson, M.S.

Definition of joy: to experience great pleasure or delight Take a second to read the definition of Joy. Would you describe your workday as a great pl ...

Mutually Beneficial: Setting Employee Objectives

Human Resources

By Ian Davies, OD

I’ve written before about the “Dreaded Review”. The review is an assessment of your staff’s performance. If you are going to r ...

The Secret to Happy Employees: Engagement

Human Resources

By Mary Hollis Stuck

They say good help is hard to find, and that may be true. However, more importantly, once you find good help, it’s important you focus on how to ...

We've Tried That Before: Introducing Change to Staff

Practice Management

By Ian Davies, OD

So, 2020 wasn’t quite the year of vision that you had hoped for, but at least you have had plenty of time to catch up on reading. That pile of j ...